Frequent questions


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By clicking on the product, with your account. Enter a payment method and the address where you want your products to arrive.

On Post has a trust seal granted by the Mexican Association of Research Agencies (AMAI), to validate its transparency in payment methods and ensure that your data is not misused or shared with any other entity.

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American Express, Visa, Mastercard, PayPal, Mercado Pago (with which you can make your payments in convenience stores such as OXXO and shopping centers).

This depends on each brand and each designer, since they all have a different production process. Due to their artisan, ethical and responsible manufacturing, some garments or accessories require a little more time for delivery. However, the approximate arrival time is two to three weeks. In case the products come from a country other than Mexico, they may take a little longer, but we can notify you of the status of your order.

You can contact us by writing to the following email:

All the products arrive, since in On Post we give a personal follow-up to each one. However, if for any reason there is no stock of one in particular, we will make a full refund.

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You can contact us by writing to the following email:

It's an email we send out every week to keep you up to date with our tips, promotions, announcements, and trends.

You can subscribe by providing us an email at the bottom of our site: 

At the end of the email you will find the legend: “Do you want to stop receiving these emails? Click here". You can reactivate it from the site whenever you like.