At On Post, as well as all the designers that are part of this platform, we are a brand in which we are committed to responsible purchasing. One of our goals is to reduce our carbon footprint as much as possible and that is why we cannot accept returns.
The Policies of Changes, Returns and Cancellations will depend according to each brand, since each of our suppliers manages their own policies of Changes, Returns and Cancellations. In the case that is not a quality problem, the customer will have the obligation to pay the shipping and transaction costs of Shopify. In case of a refund, On Post will give the customer a coupon with the amount they´ve spent, so that they can make a new purchase.